S&M ORIGINALS
FAQ
Everything you need to know.
Where do you ship?
We offer worldwide shipping to supported destinations.
How long does delivery take?
Estimated delivery is up to 10 business days after dispatch for most destinations.
Can I track my order?
When tracking is available, you will receive tracking information by email after your order has been dispatched.
Can I return my order?
Eligible products may be returned within 14 days of delivery. Items must be unworn, unused and in their original condition.
Can I exchange my size?
Size exchanges may be available depending on current stock. Contact us before returning your item.
What if my order arrives damaged?
Contact us with your order number and clear photos of the product and packaging so we can review the issue.
Do I have to pay customs fees?
International orders may be subject to customs duties or import taxes depending on the destination country.
How can I contact you?
Use our Contact page or the official customer support information available on our store.