Terms of service
S&M ORIGINALS — TERMS OF SERVICE
Last updated: August 28, 2026
Welcome to S&M ORIGINALS.
These Terms of Service (“Terms”) govern your access to and use of the S&M ORIGINALS online store, including any purchases made through our website.
Throughout these Terms, “S&M ORIGINALS”, “we”, “us”, and “our” refer to the operator of the S&M ORIGINALS store. “You”, “your”, and “customer” refer to any person accessing our website or purchasing our products.
By accessing our website, placing an order, or purchasing from S&M ORIGINALS, you agree to these Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.
Please read these Terms carefully before using our website.
1. ONLINE STORE TERMS
By using our website, you confirm that you have reached the age of majority in your country or place of residence, or that you have permission from a parent or legal guardian where required.
You may not use our products, website, or services for any unlawful or unauthorized purpose.
You must not attempt to interfere with the security, functionality, operation, or integrity of our website.
2. PRODUCTS
S&M ORIGINALS offers fashion and streetwear products through our online store.
We make reasonable efforts to display product photographs, colors, descriptions, sizes, and other information as accurately as possible.
However, colors and appearance may vary slightly depending on your device, screen settings, lighting, manufacturing process, or other factors.
Product availability is not guaranteed.
Certain collections, designs, colors, or sizes may be produced in limited quantities.
We reserve the right to modify, discontinue, or limit quantities of products at any time.
3. PRICES
Prices are displayed on our website in the currency selected or presented at checkout.
Prices may change without prior notice.
The price applicable to your purchase is the price displayed and confirmed during checkout, subject to correction of obvious errors where permitted by applicable law.
Shipping costs, taxes, duties, customs charges, or other applicable fees may be calculated separately where relevant.
4. ORDERS
Submitting an order does not necessarily mean that your order has been accepted.
We reserve the right, where legally permitted, to reject, limit, or cancel an order for legitimate reasons, including:
• Product unavailability
• Incorrect product or pricing information
• Suspected fraudulent activity
• Payment authorization problems
• Shipping restrictions
• Errors affecting the order
• Violation of these Terms
If we cancel an order after payment has been successfully collected, any amount due back to you will be refunded to the applicable payment method.
5. ORDER INFORMATION
You agree to provide accurate, complete, and current information when placing an order.
This includes your:
• Full name
• Email address
• Billing information
• Shipping address
• Contact information
S&M ORIGINALS is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer, except where required otherwise by applicable law.
If you notice an error after placing your order, please contact us as quickly as possible.
6. PAYMENT
Payments are processed through the payment methods available during Shopify checkout.
By submitting payment information, you represent that you are authorized to use the selected payment method.
All transactions may be subject to authorization and security checks by payment providers.
We do not guarantee that every payment method will be available in every country.
7. SHIPPING
S&M ORIGINALS offers worldwide shipping to supported destinations.
Estimated delivery is generally up to 10 business days after dispatch.
Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including:
• Customs processing
• Carrier delays
• Public holidays
• Weather conditions
• Local postal services
• International transportation disruptions
For complete information, please review our Shipping Policy.
8. CUSTOMS, DUTIES AND IMPORT TAXES
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.
Unless expressly stated otherwise during checkout, such charges are the responsibility of the customer.
S&M ORIGINALS does not control charges imposed by foreign customs authorities.
Customers are responsible for understanding any import requirements that apply in their destination country.
9. RETURNS AND REFUNDS
Eligible products may be returned within 14 days of delivery in accordance with our Return & Refund Policy.
Returned products must generally be unworn, unused, and in their original condition, with original tags and packaging where applicable.
Certain products may be excluded from returns where permitted by law.
Nothing in our return policy limits any mandatory consumer rights that apply to you.
Please review our Return & Refund Policy before requesting a return.
10. DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS
Please inspect your order after delivery.
If you receive a damaged, defective, or incorrect product, contact us promptly.
Please provide your order number and clear photographs showing the issue where appropriate.
We will review the request and provide an appropriate resolution in accordance with our policies and applicable consumer law.
11. LIMITED RELEASES
Certain S&M ORIGINALS products may be offered as limited releases or limited drops.
Availability may therefore be limited.
Unless otherwise stated, we do not guarantee that sold-out products will be restocked.
12. SIZE AND FIT
Customers are responsible for reviewing available sizing information before ordering.
Sizing and fit can vary depending on the product, design, and preferred fit.
If you need assistance selecting a size, please contact us before placing your order.
13. INTELLECTUAL PROPERTY
Unless otherwise stated, content made available through S&M ORIGINALS, including our brand name, logos, graphics, photographs, product designs, artwork, text, website design, and other original materials, is owned by or licensed to S&M ORIGINALS and is protected by applicable intellectual property laws.
You may not reproduce, distribute, sell, copy, modify, republish, or commercially exploit our protected content without appropriate authorization.
14. PERSONAL AND COMMERCIAL USE
Our website is provided primarily for personal shopping and informational purposes.
You may not misuse our website, scrape it at scale, interfere with its operation, attempt unauthorized access, or use our content for unauthorized commercial purposes.
15. THIRD-PARTY SERVICES
Our website may use or provide access to services operated by third parties, including payment processors, shipping carriers, analytics providers, social networks, and other service providers.
Your use of certain third-party services may also be governed by their own terms and privacy policies.
We are not responsible for independent third-party services to the extent permitted by applicable law.
16. WEBSITE AVAILABILITY
We aim to provide a reliable shopping experience, but we cannot guarantee that the website will always operate without interruption or technical errors.
We may temporarily modify, suspend, maintain, or update portions of the website when reasonably necessary.
17. PROHIBITED USES
You may not use our website:
• For unlawful purposes
• To violate applicable laws or regulations
• To infringe intellectual property rights
• To submit false or misleading information
• To transmit malicious software or harmful code
• To attempt unauthorized access to systems or customer information
• To interfere with website security
• To engage in fraudulent transactions
• To collect information unlawfully
• To impersonate another person
We may restrict access where we reasonably believe the website is being misused.
18. USER CONTENT
If you submit reviews, photographs, feedback, comments, or other content to us, you confirm that you have the necessary rights to submit that material.
You must not submit unlawful, abusive, infringing, fraudulent, or malicious content.
Where permitted by law and subject to any permissions you provide, submitted content may be used for purposes related to operating, improving, or promoting S&M ORIGINALS.
19. PROMOTIONS AND DISCOUNT CODES
From time to time, S&M ORIGINALS may offer promotions or discount codes.
Unless otherwise stated:
• Discounts cannot be exchanged for cash
• Promotional codes may have expiration dates
• Certain products may be excluded
• Multiple discounts may not be combinable
• Promotions may be subject to additional conditions
We reserve the right to cancel or refuse fraudulent or improperly used promotional offers.
20. PRIVACY
Your personal information is handled according to our Privacy Policy and applicable data protection requirements.
Our store is hosted using Shopify, which provides the ecommerce platform used to offer our products and services.
Please review our Privacy Policy for more information regarding the collection and use of personal information.
21. DISCLAIMER
Product and website information is provided in good faith.
To the extent permitted by applicable law, S&M ORIGINALS does not guarantee that every website feature, description, or piece of content will always be completely free from errors or interruptions.
Nothing in these Terms excludes guarantees, warranties, or consumer rights that cannot legally be excluded.
22. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, S&M ORIGINALS will not be liable for indirect, incidental, special, or consequential losses arising solely from use of the website where such liability may lawfully be excluded.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including any mandatory rights or remedies available under applicable consumer protection law.
23. INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful misuse of our website or your material violation of these Terms.
This provision does not affect any mandatory consumer rights.
24. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
25. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our services, business practices, or legal requirements.
The updated version will be published on this page with a revised “Last updated” date.
Where required by applicable law, we will provide additional notice of material changes.
26. GOVERNING LAW
These Terms are governed by the laws applicable to the business operating S&M ORIGINALS, subject to any mandatory consumer protection laws that apply based on the customer's location.
Nothing in these Terms removes any rights that consumers are entitled to under applicable law.
27. CONTACT
If you have questions about these Terms of Service, an order, or S&M ORIGINALS, please contact us through the Contact page or the official customer support contact information displayed on our store.
S&M ORIGINALS
WEAR YOUR STORY.